Free Insured Shipping
We offer free insured shipping by DHL Express on all products in the Eza Watches webshop. All the risk is ours during the transit of your package. The shipping time is between 1 and 3 days to Europe and 3 to 5 days to the rest of the world. You will receive a track & trace code by e-mail to follow every step of your package. We will keep an eye on the tracking link as well, just to be sure.
If you have any questions, please feel free to get in touch with us by email HERE. We will be happy to help you.
All prices for countries inside the EU are including all duties and taxes.
When you are located outside the EU, please check the conditions of your payment when checking out. Most of the countries cover duties and taxes. It is mentioned below the total order price.
Warranty & Returns
The standard warranty on all products is 2 years. However, if you buy a watch and fill in a 3-minute survey, you will receive one extra year of warranty on all your purchases! We use the information from the survey to keep improving our services. You can find this link HERE.
For all details regarding the Eza warranty, please see our terms and conditions.
All our products offer a 14-day return policy. This means that you can return your purchase (unworn) within 14 days after receiving your package.